Shipping Policy
Last Updated: June 2026
Thank you for shopping with Live Industries. We are committed to getting your order to you as quickly and safely as possible.
Order Processing:
Orders are typically processed within 1–3 business days after orders are placed.
Orders placed on weekends or holidays will be processed on the next business day.
During product launches, sales events, trade shows, or peak seasons, processing times may be longer.
Shipping Methods & Delivery Times:
Estimated delivery times begin after your order has been processed.
Destination Estimated Delivery Time:
United States 3–10 Business Days
International 30–90 Business Days
Delivery times are estimates only and are not guaranteed.
If you require special handling or need assistance choosing a shipping location, please contact info@live.industries prior to purchase.
Shipping Rates:
Shipping costs are calculated at checkout based on:
Destination
Package weight
Package dimensions
Selected shipping service
Any available free-shipping promotions will be displayed during checkout.
International Orders:
International customers may be responsible for:
Import duties
Taxes
Customs fees
Brokerage fees
These charges are determined by the destination country and are not included in the purchase price unless specifically stated.
sales and Shipping to international destinations are accepted and handled on a case by case basis. additional handling fees may apply.
Tracking Information:
Once your order ships, you will receive a confirmation email containing tracking information.
Please allow up to 24 hours for tracking information to become active.
Incorrect Shipping Addresses:
Customers are responsible for providing accurate shipping information.
If an incorrect address is provided and the package is returned to us, additional shipping charges may apply before the order can be re-shipped.
Lost, Stolen, or Delayed Packages:
Once an order has been handed over to the shipping carrier, delivery is the carrier's responsibility.
If your package appears lost or significantly delayed, please contact us at info@live.industries, and we will assist in working with the carrier to locate the shipment.
Live Industries is not responsible for packages marked as delivered by the carrier but reported as missing.
Live INDUSTRIES is not responsible for loss of profit or professional impacts of shipping delays lost/stolen packages.
Damaged Shipments:
If your order arrives damaged:
Take photos of the packaging and damaged item.
Contact us within 2 days of delivery.
Include your order number and photos.
We will review the claim and work to provide a replacement or other appropriate resolution.
Multiple Shipments:
Some orders may ship in multiple packages. If this occurs, you will receive separate tracking information for each shipment.
Questions:
If you have any questions regarding shipping, please contact:
Acknowledgement:
Orders placed or ANY tangential engagement with LIVE Industries, LLC indicates acceptance of this policy.